How should you respond to a guest who offers a bribe to serve despite policy?

How should you respond to a guest who offers a bribe to serve despite policy?

• A. Accept the bribe and process the order
• B. Decline firmly, follow policy, and report the attempt to a supervisor
• C. Ignore the offer
• D. Document the incident and report to a supervisor later

Answer: (B)

Responding to a guest who offers a bribe requires refusing the bribe, sticking to policy, and reporting the attempt to a supervisor. This protects safety, maintains professional standards, and keeps service fair and compliant with laws and licensing requirements. By declining firmly and escalating the incident immediately, you prevent improper influence and create an official record. Accepting the bribe would break policy and risk penalties; ignoring it or delaying reporting could let unethical behavior continue and undermine trust.

Responding to a guest who offers a bribe requires refusing the bribe, sticking to policy, and reporting the attempt to a supervisor. This protects safety, maintains professional standards, and keeps service fair and compliant with laws and licensing requirements. By declining firmly and escalating the incident immediately, you prevent improper influence and create an official record. Accepting the bribe would break policy and risk penalties; ignoring it or delaying reporting could let unethical behavior continue and undermine trust.